The problem
A union needed a strong digital presence, with news, services and information for its members, and a simple panel for the team to keep everything up to date.
The idea
Combine an impactful institutional website with a management system of its own, designed for the union's daily routine, without the complexity of a generic platform.
What was built
- Institutional website with a strong visual identity and direct navigation to the services for members.
- Custom admin panel for the site administrator to publish and organize content.
- Database and management system designed around the organization's workflow.
- Foundation of the customer-service chatbot module, which later became a standard for other projects.
Decisions made
- A lean panel, so the administrator learns fast and does not depend on support.
- Security and access control from the start of the project.
Result
A project in continuous development, serving as the technical foundation for the other systems I built afterwards.